As soon you receive your shipment, please inspect thoroughly before signing-off on your delivery with the shipping company. If any items are damaged in transit, you will need to note the damage immediately in order for shipping insurance to cover the expense. We cannot warranty against and cover shipping damages. Shipping damage claims must be made with the shipping company.
You may return defective items within 30 days. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We will request you to provide evidence of defective items in order for our management to approve the return.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.